Privacy Policy

1. Introduction

Pixel Hive ("we," "our," or "us") is a creative agency that connects brands and individuals with short-form video creators across India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pixelhive.co.in or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, brand/company name when you submit forms on our website.
• Creator Information: Social media profile links, follower counts, portfolio links, city, and niche when creators apply to join our network.
• Project Details: Content type preferences, budget ranges, timelines, and project descriptions.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and other diagnostic data collected automatically.

3. How We Use Your Information

• To match you with suitable video creators for your project.
• To process creator applications and manage our creator network.
• To communicate project updates, timelines, and deliverables.
• To improve our website, services, and user experience.
• To comply with legal obligations and resolve disputes.

4. Cookies & Tracking

We use essential cookies to ensure our website functions properly. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings. We do not use cookies for targeted advertising.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share your data with:

• Creators: Relevant project details are shared with matched creators to fulfill your order.
• Service Providers: Third-party tools for analytics, email, and payment processing.
• Legal Requirements: When required by law or to protect our rights.

6. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), secure form handling, and access controls. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access and request a copy of your personal data.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Withdraw consent for data processing at any time.
• Lodge a complaint with a data protection authority.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project data is retained for up to 2 years after project completion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at pixelhiveindia@gmail.com.